Industry: health store
AI chatbot for health stores and vitamin online stores: ingredients, manufacturer's dosage, delivery. It does not give advice on illness or treatment, and refers the customer to a professional.
Live before Black Friday: order by 5 November. Live within two working days, if we have access to edit your website or your web developer places the code snippet.
Live before Christmas. Live within two working days, if we have access to edit your website or your web developer places the code snippet.
Short answer
Health store customers ask about ingredients, recommended dosage, expiry and delivery: the assistant answers these from the manufacturer’s description. They also often ask what helps with a complaint: in that case it shows the related products, but it does not give medical advice, and it refers the customer to a doctor or to the store’s specialist. Questions in the first weeks are typically about ingredients and delivery.
Source: own platform data, 90 days of usage, 8 July – 6 October 2026
These are typical questions from the first weeks. 51.8 percent of visitor questions arrive outside business hours (1,686 questions, 21 customers in Hungary, CET, 8 July – 6 October 2026).
Example 1
AI assistant Artificial intelligence, not a human Example conversation
Sample conversation
Customer: How much of this vitamin C should I take per day?
AI assistant: According to the manufacturer's description, the recommended daily dose is 1 tablet with a meal. Advice on individual dosage, especially alongside medication, is given by a doctor or pharmacist. If you wish, the store's specialist can also reply in writing: please give me your email address.
Source: Product description · Recommended dose
Example 2
AI assistant Artificial intelligence, not a human Example conversation
Sample conversation
Customer: Which one is good for joint pain?
AI assistant: I cannot give medical advice; this is a health question. The store has a separate category labelled "Joints", and I can show you its products and their descriptions. The store's specialist will be glad to help: give your contact details, and they will get in touch.
Handoff: to the store's specialist
Example 3
AI assistant Artificial intelligence, not a human Example conversation
Sample conversation
Customer: Does the probiotic need to be shipped chilled?
AI assistant: According to the product description, it can be stored at room temperature; refrigeration is not needed. Delivery by courier takes 1–2 working days and is free above HUF 15,000. In summer heat, the description recommends putting it in a cool place right after delivery.
Source: Product description · Delivery terms
A 30-minute call, your website address and your documents (price list, delivery and return terms, guides). Our onboarding team uploads the knowledge base; before go-live, we check it with ten test questions.
Live within two working days, if we have access to edit your website or your web developer places the code snippet.
Chat AI starts from €14.90 / month excl. VAT, with a monthly allowance of 500 answered questions. Our services are for businesses only. Prices exclude VAT. EU businesses with a valid VAT number: reverse charge. Build it with us onboarding costs €200 excl. VAT, and is €100 excl. VAT with a 6-month contract and free with a 12-month contract, which also gives an 8 or 15 percent discount on the monthly fee. We send an email at 75, 90 and 100 percent of the allowance, with no surprise invoices.
Get a demo on my own website. Enter your online store’s address. You can view the preview right away, and we send the link to the verified demo within 1 working day. The demo is free of charge, with no obligation to order.
The SmartAIAssist (formerly SmartAIChat) team works with you from onboarding to the review on day 30.
Restricted topics
What requires a specialist’s decision, it hands over: it can forward the question and the contact details to you. Details are in the main text, in the section on restricted topics.
One of our colleagues will answer this: please leave your contact details. The assistant can forward the question and the contact details to you; your colleague will get in touch using the details provided.
Reference from the industry · Chat AI, Web AI
How they use it: Anita, the virtual adviser, guides shoppers among several thousand products, and finds the right product even from a need the shopper describes in their own words.
Egészségbolt · online store for health and organic products
All references. The descriptions show what the assistants are used for; they do not contain customer quotes.
Chat AI from €14.90 / month excl. VAT. Online store platforms: Shoprenter, UNAS, WooCommerce.
Customer questions
We send the link to the verified demo within 1 working day. The demo is free of charge, with no obligation to order.
FAQ
From your online store’s product descriptions, delivery and return terms, and the uploaded documents. From nowhere else.
It does not guess. It asks for the customer’s contact details and can forward them to you. You see the question in the weekly summary, and you can teach it to the assistant with one click.
Only to place the code snippet, if we do not have access to the site. For Shoprenter, UNAS and WooCommerce online stores, the onboarding team does this.
Within two working days, if we have access to edit your website or your web developer places the code snippet.
Chat AI is available in three tiers. Onboarding costs €200 excl. VAT, and is €100 excl. VAT with a 6-month contract and free with a 12-month contract, which also gives an 8 or 15 percent discount on the monthly fee. The exact figures are on the pricing page. Our services are for businesses only. Prices exclude VAT. EU businesses with a valid VAT number: reverse charge.
Yes, in the header and in the first message, under Article 50 of the EU AI Act. The disclosure cannot be switched off.
In the example conversations, the assistant's answers are given by artificial intelligence. Disclosure under Article 50 of the EU AI Act: "Artificial intelligence, not a human".