WooCommerce
AI assistant for your WooCommerce store, with a code snippet
WooCommerce AI chatbot: it answers customers from the synced product data and the delivery terms, without a plugin.
Short answer
The AI assistant syncs the products, prices and stock of your WooCommerce store with a read-only REST API key, and answers from them. It gets onto the site with a code snippet, placed by our onboarding team or your web developer. No plugin needs to be installed.
Live before Black Friday: order by 5 November. Live within two working days, if we have access to edit your website or your web developer places the code snippet.
Live before Christmas. Live within two working days, if we have access to edit your website or your web developer places the code snippet.
How it works today
Today Chat AI gets into a WooCommerce store in two steps. A read-only REST API key is created, and we use it to sync the products. The code snippet is placed by our onboarding team or inserted by your web developer.
Live within two working days, if we have access to edit your website or your web developer places the code snippet.
What it can do in the online store
Through the WooCommerce REST API, the assistant reads the products, categories, images, prices and stock. The update runs hourly or daily, and we load the delivery and returns terms into the knowledge base.
This way the size range, the sale price and the stock come from the same data the customer sees on the page.
If there is no data for the question, it does not guess. It asks for the customer’s email address or phone number and can forward them to you.
Three examples
Size. “Do you have this in XL?” The assistant answers from the synced size range and shows which variant is available. If the information is not in the product data, it asks for the customer’s contact details.
Delivery. “When will the parcel arrive, and what does delivery cost?” It answers from the delivery terms, including the pickup method.
Stock and compatibility. “Does this part fit my model, and do you have it in stock?” It answers based on the compatibility list and the stock data. If the list is missing from the product data, it asks for the customer’s vehicle identification number and email address, and can forward them.
Price
The lowest tier of Chat AI is €14.90 / month excl. VAT, with 500 answered questions / month.
“Build it with us” onboarding costs €200 excl. VAT, and is €100 excl. VAT with a 6-month contract and free with a 12-month contract.
Next step
Frequently asked questions
WooCommerce
How does the assistant get into the WooCommerce store?
With a code snippet. Our onboarding team inserts it in the header of the site, or your web developer places it.
How long until it goes live?
Live within two working days, if we have access to edit your website or your web developer places the code snippet.
What does it use to answer shoppers?
The products, categories, prices and stock synced through the WooCommerce REST API, plus the delivery and returns terms.
How often is the product data updated?
Hourly or daily, as set in the admin interface. After the first sync, only the changes are updated.
What happens if there is no answer to the question?
It does not guess. It asks for the customer’s contact details and can forward them to you.
Do I need a developer or a plugin?
No plugin is needed. The sync requires a read-only REST API key, and the display requires the code snippet. If you do not edit the theme yourself, our onboarding team or your web developer places it.
Does it change orders or handle complaints?
No. It provides information, and directs order changes and complaints to your colleague.
Which package is it available in?
In every tier of Chat AI, including Starter. The price and the monthly question allowance are shown in the Price section of this page and in the price list.