Contact
Contact: how to reach us
How to reach the SmartAIAssist team: by email, by phone during business hours, or by requesting a demo on your own website.
Get in touch · We reply within one working day
Tell us how we can help
By phone: +36 30 181 2087, Monday–Friday, 9:00–17:00 CET.
Short answer
The fastest route is email or a demo request on your own website; we reply to both within one working day. You can reach us by phone on weekdays during business hours, and our office is in Budapest.
Would you prefer a call back?
Leave your number and we will call you back during business hours. The company number: +36 30 181 2087.
Contact details
- Email: . Write here for a quote, with contract or invoicing questions, and also if you are already a customer.
- Phone: +36 30 181 2087, Monday–Friday, 9:00–17:00 CET. If we do not pick up, we will call you back.
- Office: 1095 Budapest, Soroksári út 48, Hungary (Hungária Malomudvar, building 8, 2nd floor). Please arrange in-person meetings in advance.
Support in English and Romanian.
What to write so we can reply quickly
Three things are enough: your website address, whether you run an online store or a service business, and what you would use the assistant for. From this, within one working day, we will tell you which assistant and which tier suit your company, and how long it takes to go live.
If you would like to try it with your own customers’ questions, request a demo on your own website: you can view the preview right away, and we send the link to the verified demo within one working day.
If you are already a customer
Your login, your assistant and your reports on the portal remain unchanged. If you would like to expand the knowledge base, teach it a new question or raise your allowance, write to the address above and the onboarding team will take care of it. Company details and legal documents are in the imprint and in the footer.
Frequently asked questions
Frequently asked questions about getting in touch
How quickly do you reply?
To emails and demo requests, within one working day. You can reach us by phone on weekdays during business hours; if we are in the middle of an onboarding, we will call you back.
Can I ask for an in-person or an online demo?
The live demo takes place online and lasts 30 minutes; we agree on the time by email. In-person meetings are possible at our office, by appointment. A demo requested on your own website is faster: you can view the preview right away.
Who will I speak to if I call the number?
On the company number, a member of our onboarding team, who also sets up the assistants.
Where should I send invoicing or contract questions?
To the same email address. Questions from existing customers are also answered by the onboarding team.
Related pages
In the example conversations, the assistant's answers are given by artificial intelligence. Disclosure under Article 50 of the EU AI Act: "Artificial intelligence, not a human".