AI assistant for your Shoprenter store that knows your products
Shoprenter AI chatbot: it answers customers from the synced product data and the delivery terms, in the evening and at weekends too.
Short answer
The AI assistant syncs the products, prices and stock of your Shoprenter store with a read-only API key, and answers from them. It gets onto the site with a code snippet, placed by our onboarding team or your web developer. The Shoprenter app is under development.
Free starter tier and trial
Coming soon For installation from the app store: a free tier with 25 answered questions per month, and a 14-day trial without a bank card.
Live before Black Friday: order by 5 November. Live within two working days, if we have access to edit your website or your web developer places the code snippet.
Live before Christmas. Live within two working days, if we have access to edit your website or your web developer places the code snippet.
How it works today
Today Chat AI gets into a Shoprenter store in two steps. A read-only API key is created in the Shoprenter admin, and we use it to sync the products. The code snippet is placed by our onboarding team or inserted by your web developer.
Live within two working days, if we have access to edit your website or your web developer places the code snippet.
Installation from the app store is under development; you will find the details and the notification sign-up on the right-hand side of the page.
What it can do in the online store
Through the Shoprenter API, the assistant reads the products, categories, images, prices and stock. The update runs hourly or daily, so it answers with the current price and stock.
It also knows the delivery and returns terms, if they are written down in the online store. If they are not, they can also be uploaded as documents during onboarding.
It does not guess what it does not know. It asks for the customer’s contact details and can forward them to you. It directs order changes and complaints to your colleague.
Three examples
Size. “Is this dress true to size, or does it run small?” It answers from the product description and the size chart, if that is included in the product data.
Delivery. “If I order today, when will it arrive?” It answers from the delivery terms, including the pickup options.
Stock. “Do you still have this colour?” It answers from the synced stock data. If the colour variant is out of stock, it says so and can show a similar product.
Price
The lowest tier of Chat AI is €14.90 / month excl. VAT, with 500 answered questions / month.
“Build it with us” onboarding costs €200 excl. VAT, and is €100 excl. VAT with a 6-month contract and free with a 12-month contract.
Next step
Installation from the app store
Coming soon
- Installation from the app store. With one click in the Shoprenter app store.
- Reading in the products. The assistant reads in your products and the frequently asked questions.
- Test questions. The onboarding team checks the answers with test questions.
- Placing it on the site. You switch the assistant on in your online store.
Notify me when the app is available
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Frequently asked questions
Shoprenter
How does the assistant get into my Shoprenter store?
With a code snippet. Our onboarding team places it in the theme, or your web developer inserts the code snippet you receive.
How long until it goes live?
Live within two working days, if we have access to edit your website or your web developer places the code snippet.
What does it use to answer customers?
The products, categories, prices and stock synced through the Shoprenter API. It also knows the delivery and returns terms, if they are written down.
How often is the product data updated?
Hourly or daily, as set in the admin interface. After the first sync, only the changes are updated.
What permission does the API key need?
A read-only API key is enough. The assistant reads the product data and does not change anything in the store.
What happens if it does not know the answer?
It does not guess. It asks for the customer’s contact details and can forward them to you. The interface shows that an AI assistant is answering.
Will there be a Shoprenter app?
Yes, it is under development. You will find the details and the notification sign-up on the right-hand side of the page.