Industries
Industries: what customers ask, and what the assistant answers
Short answer
The assistant’s knowledge base gets different content in each industry, so its answers differ too: for an auto parts online store the common question is compatibility, for a winery it is delivery and cellar visits, for a health store it is dosage, and for cosmetics it is ingredients. The industry pages show these questions and the answers.
- AI assistant for auto parts and technical online stores. AI chatbot for auto parts online stores: compatibility by engine code and model year, installation, warranty. Details
- AI assistant for wineries and wine cellars. AI chatbot for wineries: it answers about tastings, cellar visits, accommodation and delivery from the wine list, at the weekend too. Details
- AI assistant for health stores and vitamin online stores. AI chatbot for health stores and vitamin online stores: ingredients, manufacturer’s dosage, delivery. Details
- AI assistant for cosmetics and perfume online stores. AI chatbot for cosmetics and perfume online stores: it answers about ingredients, skin type and fragrance. Details
- AI assistant for service companies. AI assistant for service providers: it answers about pricing, opening hours, appointments and hygiene from the company’s knowledge base, and the booking request… Details
The same process in every industry
The assistant answers from the company’s own content, so the difference between industries lies in the knowledge base. Our team uploads the product data, the price list and the frequently asked questions, and checks the answers with ten test questions before go-live.
We have collected the typical customer questions of each industry and the sample answers on the customer questions page.
FAQ
FAQ: industries
My industry is not on the list. Will it work for me too?
Yes. The assistant answers from the company’s own knowledge base, regardless of the industry. The industry pages are only examples of the kinds of questions that come in.
Is it suitable for a service company too?
Yes. Appointments, opening hours, prices and how the service works are the most common questions; the assistant answers these and passes appointment requests on to your colleague.
What does the assistant not answer?
Questions that require medical, legal or other professional advice. In these cases it asks for contact details, and your colleague replies.
Where does the assistant get its industry knowledge from?
From the company’s own website, price list and documents. What is not there, it does not make up.
Can I try it with my own online store?
Yes. Request a demo from your own website and ask your customers’ questions. The demo is free of charge, with no obligation to order.
See what it would answer on your own website.
We send the link to the verified demo within 1 working day. The demo is free of charge, with no obligation to order.