Industry: service provider
AI assistant for service providers: it answers about pricing, opening hours, appointments and hygiene from the company's knowledge base, and it can forward booking requests.
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Short answer
Clients of salons, hairdressers, beauticians, repair workshops and consultants ask about pricing, opening hours, appointments and hygiene, typically in the evening and at the weekend. The assistant answers from the company’s knowledge base, and it can forward appointment requests together with the contact details.
Clients of salons, hairdressers, beauticians, repair workshops and consultants ask the same ten questions, several times a day, often when nobody behind the counter can answer. The assistant answers them from the company’s own knowledge base, and only hands over to a colleague what needs coordination or an individual decision. The source is shown next to the answer, so you can check what it based its reply to the client on.
Source: own platform data, 90 days of usage, 8 July – 6 October 2026
51.8 percent of visitor questions arrive outside business hours (source: own platform data, 90 days of usage, 8 July – 6 October 2026, customers in Hungary, CET). People ask at nine on a Saturday evening whether there is an appointment for Monday, or how late it is worth coming in.
Example 1
Sample conversation
Customer: How much does a haircut cost, and do I have to pay in advance?
AI assistant: According to our price list, the price of a women's haircut includes washing and drying; you can pay on site, in cash or by card. Would you like to request an appointment? Please give me your contact details, and a colleague will contact you.
Example 2
Sample conversation
Customer: Can I come in this afternoon without an appointment?
AI assistant: On designated days we also see clients without an appointment. We have no data recorded for today: give your contact details, and a colleague will let you know whether they can see you on the spot.
Customer: I would like my usual staff member.
AI assistant: I will forward your request. Give your name, the time you would like and your contact details, and a colleague will contact you.
Example 3
Sample conversation
Customer: How do you disinfect your tools?
AI assistant: We disinfect the tools according to our documented hygiene procedure. I have no information on how often equipment is replaced: give your contact details, and a colleague will answer.
Customer: Can you take a booking for a company team?
AI assistant: Yes, we also host company groups; the options depend on the group size. A colleague will calculate the price of an individual package. Please give the number of people, the date and your contact details.
The company’s knowledge base: the price list, opening hours, service description, house rules and FAQ. What there is no content for, the assistant does not make up: it asks for the contact details and hands over to a colleague. The assistant answers in the customer’s language, even if the knowledge base is in another language.
Our onboarding team uploads the knowledge base; before go-live, we check it with ten test questions. Live within two working days, if we have access to edit your website or your web developer places the code snippet.
Chat AI starts from €14.90 / month excl. VAT, with a monthly allowance of 500 answered questions. Our services are for businesses only. Prices exclude VAT. EU businesses with a valid VAT number: reverse charge. Build it with us onboarding costs €200 excl. VAT, and is €100 excl. VAT with a 6-month contract and free with a 12-month contract, which also gives an 8 or 15 percent discount on the monthly fee. We let you know by email when the allowance is running out, with no surprise invoices.
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The SmartAIAssist (formerly SmartAIChat) team works with you from onboarding to the review on day 30.
Restricted topics
What requires a specialist’s decision, it hands over: it can forward the question and the contact details to you. Details are in the main text, in the section on restricted topics.
One of our colleagues will answer this: please leave your contact details. The assistant can forward the question and the contact details to you; your colleague will get in touch using the details provided.
Reference from the industry · Chat AI
How they use it: On the website, Chat AI answers questions about the price, sizing and installation of stone window sills, so quote requests reach the company with the requirements already prepared.
Párkányos · stone window sill manufacturing and installation
All references. The descriptions show what the assistants are used for; they do not contain customer quotes.
Chat AI from €14.90 / month excl. VAT. Online store platforms: Shoprenter, UNAS, WooCommerce.
Customer questions
We send the link to the verified demo within 1 working day. The demo is free of charge, with no obligation to order.
FAQ
From the price list, the opening hours, the service description, the house rules and the uploaded FAQ. From nowhere else.
It does not guess. It asks for the client’s contact details and can forward them to you. You see the question in the weekly summary, and you can teach it to the assistant with one click.
It does not book the appointment: it can forward the request, and your colleague confirms it.
Only to place the code snippet, if we do not have access to the site. Our onboarding team does this.
Within two working days, if we have access to edit your website or your web developer places the code snippet.
Chat AI is available in three tiers. Onboarding costs €200 excl. VAT, and is €100 excl. VAT with a 6-month contract and free with a 12-month contract, which also gives an 8 or 15 percent discount on the monthly fee. The exact figures are on the pricing page. Our services are for businesses only. Prices exclude VAT. EU businesses with a valid VAT number: reverse charge.
Yes, in the header and in the first message, under Article 50 of the EU AI Act. The disclosure cannot be switched off.
In the example conversations, the assistant's answers are given by artificial intelligence. Disclosure under Article 50 of the EU AI Act: "Artificial intelligence, not a human".