Question
Answer
It answers from the descriptions of the tasting packages: duration, price, group size, what is included. For a booking it asks for contact details and the requested day, and can forward them to the winery.
The assistant answers about cellar visits and wine tastings from the description the company has uploaded: how the programme runs, its duration, the group size and the fee according to the price list. The source is shown next to the answer.
It asks how many people are coming, when they are thinking of visiting, and whether they would like a guided tour or lunch. The group size and the date decide which package is suitable.
It does not handle bookings: it asks for the requested day and contact details, and hands them to a colleague at the winery. If something is missing from the description, the owner sees the unanswered question in the weekly summary.
Sample conversation
Customer: How does a wine tasting work at your winery?
AI assistant: According to the tasting package description, we start with a cellar visit, then you taste with our winemaker; the duration and the group size are also given there.
Customer: We would like to book. How can we do that?
AI assistant: Please give me your contact details and the day you would like, and our colleague will get in touch with you.
Sample conversation
Customer: We are thinking of a company team-building event, for a larger group.
AI assistant: According to the package description, the group package consists of a cellar visit and a tasting together with our winemaker. We give the price depending on the group size, according to our price list. Which day did you have in mind?
Customer: Early next week, in the evening.
AI assistant: A colleague at the winery can answer about the evening time slot and available places.
Customer: Could lunch be included as well?
AI assistant: Lunch is not included in the package description. Please give me your email address or phone number, and our colleague will be in touch.
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