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Question

What does the AI assistant say when a company wants to order a larger quantity or gift packages?

Answer

It explains the terms of the business offer in the knowledge base, if there are any. For custom quantities and prices, it asks for the company name, contact details and the quantity, and hands the request over. In this case it does not quote a price.

The answer in detail

The assistant answers about the terms of the business offer from the description the company has uploaded on this and from the product pages. The price list and the package contents are available here too, and the source is shown next to the answer.

For custom quantities it does not quote a price. It asks for the company name, contact details and the quantity, then hands the request over; the colleague sends the quote.

The owner sees the unanswered question in the weekly summary and can teach the assistant with one click.

What you need to upload

  • terms of the business offer
  • gift package contents and options
  • price list and quantity tiers
  • minimum order quantity
  • shipping terms for business orders

Example dialogue

AI assistantArtificial intelligence, not a human

Sample conversation

Customer: I am thinking of corporate gift packages, in a larger quantity.

AI assistant: For larger quantities, the terms of the business offer are in our description, and our colleague provides the custom quote. Please give me the company name, contact details and the quantity.

Customer: How much would an order like this cost?

AI assistant: For a custom request I do not quote a price. I am forwarding the details to our colleague, who will contact you with a quote.

Second example

AI assistantArtificial intelligence, not a human

Sample conversation

Customer: I would like a gift package with our company logo, for two hundred bottles.

AI assistant: I can answer about the package contents based on the product page and the business description. Please give me the company name, the quantity and your contact details.

Customer: When would the order get here?

AI assistant: We dispatch standard orders within the usual time frame; for a custom request, our colleague will give you a date.

Customer: Then who can I discuss this with?

AI assistant: I will forward the question to our colleague; where can we reach you?

What to do now

Do you have a question about your own website or online store? Request a demo, or see pricing.

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The SmartAIAssist teamR-Szoft Kft.Published: 7 October 2026